Your molds can be hand-washed or washed in a dishwasher at max temperatures of 140°F
Mildly acidic or alkaline detergent can be used to wash your Polycarbonate molds
If handwashing your molds, use warm, soft water and a non-abrasive cloth.
Dry your molds at room temperature or with a blow dryer of temps up to 176°F.
All molds designated for food use should be stored in a cool, dry place that is in a clean and sterile environment.
Your molds can be stacked for storage.
All of our Polycarbonate molds can be used in a freezer and withstand temperatures to -30°F
It is not recommended to use Polycarbonate molds in an oven or with high temperatures
Recommended to be used with gloves to encourage a hygienic working environment
Avoid using sharp objects/brushes/scrubbers/kitchen equipment on the molds (this will cause scratches on the surface of the mold).
Experience The Bold Difference
We are here to help you create exceptional products. The Bold Maker Service and Support Team work with you every step of the way, saving you headaches and precious time during your product development cycle!
Not all silicone is equal! Bold Maker Molds Have Zero Unnecessary Add-ons, Colorants or Distractions!
Bold Maker is one of the longest standing Mold making companies in the industry. We use our years of experience and expert knowledge to provide you with the most accurate and valuable advice to make sure you stay ahead of the curve! Our molds outperform in all areas of production speed with outstanding physical material properties for which our products are known for. Tried, tested and trusted by the industries largest companies.
Increase your production times and relieve common bottlenecks in your production volume. With rapid de-molding qualities, expert engineering that increases the number of cavities for ultimate optimization and efficiency, and Intricate machining, adding micro precision detail to each piece. Our molds will save you money, time and will vastly improve the quality of your finished product!
Our Bold Promise:
We promise to deliver superior quality, service and expertise to makers of all sizes.
We are confident our molds will endure years of use and will not show signs of degradation, but for your peace of mind every mold that leaves our facility is covered by the Bold Maker Platinum 18 Month Warranty!No hassle exchanges within this time period. Our clients are clients for life, we are always here to offer help and expert guidance from your first communication with us to long after you have received your Bold Maker molds!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Refund Policy
Due to reasons of hygiene, returns cannot be accepted unless the return is in respect of a manufacturing defect.
Please contact us at info@boldmaker.com in the event of defects or general concerns with your order.
Refunds:
Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item.
Once the item has been inspected, if a refund is deemed necessary, we'll process your refund, and a credit will automatically be applied to your credit card or original method of payment, within 48 hours.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@boldmaker.com.
Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged upon delivery. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you need to exchange an item, send us an email at info@boldmaker.com and send your item to:
Refunds will be for the full order amount. You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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