Refund policy

For Health & Safety reasons we do not accept returns or offer refunds on Silicone or Polycarbonate Molds, or any other products in our collections. 

Please contact us at info@boldmaker.com in the event of general concerns, or suspected defects with your order.

Refunds in respect of suspected defects/use of 18 month Warranty:

We stand behind our workmanship and products by offering an 18 month warranty in case of defects. In the event of suspected defects, please contact us regarding a return. Your order must be returned to us within 30 days. Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item.

Once the item has been inspected, if a defect has been confirmed we will offer a replacement.

Please note that the Warranty will be utilized only in circumstances of defects. Misuse, or poor care of the product will result in the Warranty being voided.

Return Address:

Bold Maker LLC, 6 Chestnut Street, Unit 140, Amesbury, MA 01913

Shipping:

You will be responsible for paying for your own shipping costs for returning your item.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.